Save for Web in Photoshop is designed to produce the smallest possible file, so it strips as much as it can. If you use Save for Web to save your final image, yes, it is true. …The Tech Mgr there told me that the problem was that i had used photoshop to prepare the images, and he told me that PS ( I'm on CS5 - and Lightroom 3 - all updated ) by default would strip the exif data from my files. Sorry for the late response, I don't check this forum very often. Would that fool their machine? Is that the solution to my problem?Īnd if I do indeed want to maintain all the exif data in my files but want to strip it just from a file I send to Costco or any lab that hash as similar issue - how would i go about stripping the exif info just from the jpeg I am uploading to them?Īnyone? ( thanks in advance for any knowledgeable answers) So my question to all and anyone out there: is the solution to go into PS preferences in the file handling tab and click on: Ignore EXIF Profile Tag in the file compatibility box? It is currently clicked off. So how does one avoid this? their upload process confirms that i chose to shut down auto correct - yet they auto correct, making things incorrect. their computer/printer- a big noritzu unit, apparently ALWAYS auto corrects any files that have exif data, whether you tell it to auto correct or not. The technician told me that was the problem- since my files DID contain exif info, their computer thought it was just any random file sent in and Costo's machine then- by default - ignored my request to NOT auto correct - they then auto corrected the file screwing up the color. I've never known that to be true, plus I want all the metadata intact, so my files contain the contact and copyright info, IPTC data and all the exif data. The Tech Mgr there told me that the problem was that i had used photoshop to prepare the images, and he told me that PS ( I'm on CS5 - and Lightroom 3 - all updated ) by default would strip the exif data from my files. the recent images I sent were way off - too light, too green - horrible - I checked the profile - it was the correct new profile - all should have went well. They have always agreed with that - until now. It's already been profiled for your machine and I have made all the adjustments I deem necessary, thank you. ![]() ![]() I have always opted to turn that off - because I have already made all the adjustments necessary for their machine to translate the photoshop numbers from my machine to theirs correctly - just hit the print button, please and don't make any changes. I work with a regularly calibrated system, because i want to be in control of the process from beginning to end.Ĭostco has always had a checkbox in their upload procedure for the option to have them auto correct the color. this has worked fine for years, just as it works fine for the professional labs I use for my more important professional work. Once the file is ready and sized and output sharpened, I convert to the custom ICC profile for the lab and machine and paper that I'm using, and softproof for it. I recently sent some work to a costco lab that has done good work for me over the years.
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